Returns & Exchanges

At Nailboo®, we want you to love your manicure; if you are not completely satisfied, we offer a 30-day return policy for most unused or gently used products. We are dedicated to ensuring your salon-quality DIY experience is perfect every time.

1

Initiate Your Request

Visit our online returns portal and enter your order number and shipping zip code to begin the process.

2

Receive Authorization

Once your request is submitted, our support team will review it and email you a prepaid shipping label and return authorization form.

3

Package Your Items

Securely pack the items in their original packaging, include the return form, and affix the prepaid label to the outside of the box.

4

Processing and Refund

After we receive and inspect your return, we will process your refund to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing